This Privacy Policy sets out how we, Komcept, obtain, store and use your personal information when you use or interact with our website, www.komcept.co, or where we otherwise obtain or collect your personal information. If you do not agree to the following policy, you may wish to cease using this website.

 

VISITORS TO OUR WEBSITE

When someone visits www.komcept.co, we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. You can find more information on how cookies are used on this website in the Cookies Policy below.

If we do want to collect personally identifiable information through our website, we will be upfront about this. We will make it clear when we receive personal information and will explain what we intend to do with it.

 

MAILING LIST SIGN UP + PRODUCT DOWNLOADS

As part of the registration process for our mailing list sign ups or resource downloads, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.

We use third-party providers, MailChimp and HubSpot, to collect and store this information. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our emails. For more information, please see MailChimp’s Privacy Policy and HubSpot’s Privacy Policy.

You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer Cheryl Westerman.

 

INFORMATION USE

Any information collected and stored regarding you is to enable us to offer better services to you. We may also use the data collected for the following:

  • We may use data you provided in order to offer you the information you asked for from our site, in direct relation to our services or products. We may also send information on products we feel might interest you, as long as you have consented to such communications.
  • Any commitments we made to you may require the use of your information, used only to fulfil your request.
  • We may use your information to explain any changes our website has undergone such as structural or service/ product modifications, which could affect our service to you.
  • An existing customer may require contact regarding goods or services that were a subject of an earlier sale.
  • We may use your data or allow third parties to use the data, in order to give you information about unrelated goods or services you may find of interest. We may contact you about these services or goods if you consented to the contact.
  • A new customer may be contacted by us or a third party if you have consented to such communication.
  • If you do not wish communication from our website or a third party you will be given the opportunity to decline said communication. We will not allow your information collected while you were on our site to be used by us or a third party if the consent is withheld.
  • Please understand that we do not share information that is going to identify you to our advertisers. However, on occasion, we may provide them with statistics about our site’s visitors.
  • We may contact you to offer you the use of our services and discuss the options available to you.

 

SHARING YOUR INFORMATION

If applicable, we may share your personal information to any group member. This will include subsidiaries or holding companies we may work with, as well as their subsidiaries if any.

Personal Information may be shared with third parties:

  • If we sell part or all of our business or assets we may share personal information to a third party.
  • When legally requested, we may share your information.
  • Fraud protection and to minimise credit risk may require a sharing of your information.

 

This Privacy Policy does not cover the links within this site linking to other websites. This Privacy Policy does not govern those sites, and if you have questions about how a site uses your information, you’ll need to check that site’s Privacy Policy.

ACCESS TO YOUR PERSONAL INFORMATION

Under the GDPR your rights are as follows. You can read more about your rights in detail here:

– the right to be informed;
– the right of access;
– the right to rectification;
– the right to erasure;
– the right to restrict processing;
– the right to data portability;
– the right to object; and
– the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO if you feel there is a problem with the way we are handling your data. We handle subject access requests in accordance with the GDPR.

You are entitled to access the personal information that we hold. Email your request to our data protection officer Hatim D. 

 

CHANGES TO THIS PRIVACY POLICY

We keep our Privacy Policy under regular review. This Privacy Policy was last updated on January 20th, 2020.